SEO report of brilliantcustomerservice.com

About our customer service training - Brilliant Customer Service

www.brilliantcustomerservice.com/

Error! The "meta description" is missing, the page has no summary description!


 Tasks

  • Avoid using deprecated HTML tags.

 SEO

URL

Domain : www.brilliantcustomerservice.com/

Character length : 33

Title
About our customer service training - Brilliant Customer Service
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol

Good! The OG (Open Graph) protocol is set on this website.

locale: en_GB
type: website
title: About our customer service training - Brilliant Customer Service
description: Brilliant Customer Service Training “Save money, increase productivity and improve customer satisfaction” Brilliant Customer Service training helps organisations or all types and sizes to improve both their internal and external customer service. We do this through a combination of training, coaching and consulting. We have a range of  proven customer service skills courses. Each one can be presented by a dedicated team of expert UK customer service training professionals. For example, our Brilliant Customer Service Course has been developed to help you deliver outstanding levels of customer service, consistently and efficiently.  Plus a range of skills coaching and customer service consulting services as well, including freeRead More →
url: http://www.brilliantcustomerservice.com/
site_name: Brilliant Customer Service
image: http://www.brilliantcustomerservice.com/wp-content/uploads/2010/08/Depositphotos_11472063_original-300x200.jpg

Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://brilliantcustomerservice.com/robots.txt
User-agentDisallowed for the search engines
*
  • /wp-admin/


 Social

Social Engagement

Linkedin19

Facebook Share0

Facebook Comments0

 Content

Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
About our customer service training - Brilliant Customer Service

Character length : 64

Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 8%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Headings
H1H2H3H4H5H6
5220000
Heading structure in the source code
  • <H3> More information ​Tel: 020 3289 7704 / 07515 851691
  • <H1> Brilliant Customer Service
  • <H2> Training, Coaching , Consulting
  • <H3> Primary Navigation Menu
  • <H1> About our customer service training
  • <H1> About our customer service training
  • <H3> Improve the quality of your customer service and support. One-day In-house customer service skills training course
  • <H3> At the desk customer service and telephone skills coaching
  • <H3> Technical support training courses
  • <H3> Service with a sale - "How to stop selling and help customers buy!"
  • <H3> Business writing skills for customer and sales staff
  • <H3> Full UK coverage. Customer service trainers in all locations.
  • <H1> Brilliant Customer Service Training
  • <H3> New – all courses now included an e-learning follow-up programme. More.
  • <H1> Brilliant customer service skills
  • <H3> Brilliant Customer Service Skills
  • <H3> Face-to-face customer service
  • <H3> Telephone-based customer service
  • <H3> Internal customer service
  • <H3> IT and technical customer support
  • <H3> Online customer service
  • <H3> Written customer service
  • <H3> Customer service for service engineers
  • <H2> Call or complete form:   020 3289 7704 / 07515 851691
  • <H3> Contact
  • <H3> What we do
  • <H3> Free outline and quote
Word cloud
  • service37
  • customer37
  • training18
  • skills15
  • course8
  • courses7
  • brilliant6
  • coaching6
  • support6
  • technical5
  • provide4
  • business4
  • all4
  • range4
  • full4
  • coverage3
  • one-day3
  • free3
  • e-learning3
  • programme3
  • improve3
  • get3
  • call3
  • email3
  • information3
  • help3
  • telephone3
  • internal3
  • consulting3
  • customers2
  • sales2
  • them2
  • please2
  • required2
  • outline2
  • wordpress2
  • specific2
  • designed2
  • team2
  • levels2
  • complete2
  • very2
  • proven2
  • follow-up2
  • staff2
  • writing2
  • ebook2
  • newsletter2
  • quote2
  • sale2
  • online2
  • engineers2
  • everything2
  • menu2
Keyword matrix
wordtitledescriptionsheading
service
customer
training
skills
course
courses
Two Word cloud
  • customer service19
  • service training7
  • training course3
  • technical support3
  • support training2
  • about our2
Three Word cloud
  • customer service training7
404 Page
The website has no standard 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 9 images on this web page.

Good! Every image has an alternative text attributes set on this website.

 Readability

Flesch–Kincaid Grade Level
5.70
Flesch Reading Ease
66.50
Coleman Liau Index
12.00
Automated Readability Index (ARI)
4.70
Dale–Chall Readability
8.40
SMOG Index
8.50
Spache Readibility
5.00
Number of letters
8606
Number of words
1779
Number of sentences
263
Average words per sentences
7
Number of syllables
2807
Syllables in words
2811
Average syllables in words
1.58
Number of words in first three syllables
223
Percentage of word / syllables
12.54
Words not in Dale-Chall easy-word list
903
Words not in Spache easy-word list
288

 Technologies

Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Good! The web address is accessible only in one version. The version without www is redirected to the version with www.
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.

 Speed test

Server response time
The server response time is fast enough.
Table layout
Good! No nested tables found.
Render blocking resources
Good! No render blocking elements found!

 Speed test – Javascript

Javascript
Error! Too many javascript files found which slows down the page load on the website.
  • http://www.brilliantcustomerservice.com/wp-includes/js/jquery/jquery.js?ver=1.12.4
  • http://www.brilliantcustomerservice.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/js/modernizr.custom.min.js?ver=2.8.3
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/premium/hoot/js/scrollpoints.js?ver=1
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/premium/hoot/js/scroller.js?ver=1
  • http://www.brilliantcustomerservice.com/wp-content/plugins/contact-form-7/includes/js/jquery.form.min.js?ver=3.51.0-2014.06.20
  • http://www.brilliantcustomerservice.com/wp-content/plugins/contact-form-7/includes/js/scripts.js?ver=4.7
  • http://www.brilliantcustomerservice.com/wp-includes/js/hoverIntent.min.js?ver=1.8.1
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/js/jquery.superfish.min.js?ver=1.7.5
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/js/jquery.lightSlider.min.js?ver=1.1.1
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/js/jquery.fitvids.min.js?ver=1.1
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/js/hoot.theme.min.js?ver=4.1.10
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/premium/js/lightGallery.min.js?ver=1.1.4
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/premium/hoot/js/jquery.waypoints.min.js?ver=3.1.0
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/premium/hoot/js/sticky.min.js?ver=3.1.0
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/premium/js/hoot.theme.premium.min.js?ver=4.1.10
  • http://www.brilliantcustomerservice.com/wp-includes/js/wp-embed.min.js?ver=4.7.4
  • http://www.brilliantcustomerservice.com/wp-includes/js/jquery/ui/core.min.js?ver=1.11.4
  • http://www.brilliantcustomerservice.com/wp-content/plugins/si-contact-form/includes/fscf-scripts.js?ver=178
File size of all javascript files combined
0.00
Javascript minifying
Great! The Javascript files are minified.

 Speed test – CSS

CSS
Error! Too many CSS files detected that slows down the page load.
  • http://www.brilliantcustomerservice.com/wp-content/plugins/contact-form-7/includes/css/styles.css?ver=4.7
  • http://www.brilliantcustomerservice.com/wp-content/plugins/social-media-widget/social_widget.css?ver=4.7.4
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/css/lightSlider.min.css?ver=1.1.0
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/hoot/css/gallery.css?ver=4.7.4
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/hoot/css/font-awesome.min.css?ver=4.5.0
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/premium/css/lightGallery.min.css?ver=1.1.4
  • http://www.brilliantcustomerservice.com/wp-content/themes/responsive-brix-premium/style.min.css?ver=4.1.10
File size of all css files combined
0.00
CSS minifying
Great! The CSS elements are minified.

 Speed test – Compression

Uncompressed size of the of the HTML
0.00
Gzip compression
Your site uses compression.

 Speed test – Browser cache

Browser cache
The browser cache is set correctly for all elements.

 Speed test – Images

File size of all images combined
0.00
Image optimisation
All images are optimized.

 Website security

IP
192.185.149.86
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Warning! The website contains at least one unencrypted email address.

 Sites on same ip

brilliantcustomerservice.com

brilliantcustomerservice.com

goldsilverprice.com.au

goldsilverprice.com.au

 Icons

Favicon
Error! No favicon is found. Using favicon helps to build a better brand quicker.

 Typos

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brijlliantcustomerservice.com, brjlliantcustomerservice.com, brilliantcustomerservice.com, brlliantcustomerservice.com, brillliantcustomerservice.com, brllliantcustomerservice.com, briolliantcustomerservice.com, brolliantcustomerservice.com, bri8lliantcustomerservice.com, br8lliantcustomerservice.com, bri9lliantcustomerservice.com, br9lliantcustomerservice.com, bri*lliantcustomerservice.com, br*lliantcustomerservice.com, briliantcustomerservice.com, brilpliantcustomerservice.com, bripliantcustomerservice.com, briloliantcustomerservice.com, brioliantcustomerservice.com, brilliantcustomerservice.com, briliantcustomerservice.com, brililiantcustomerservice.com, briiliantcustomerservice.com, brilkliantcustomerservice.com, brikliantcustomerservice.com, brilmliantcustomerservice.com, brimliantcustomerservice.com, bril.liantcustomerservice.com, bri.liantcustomerservice.com, briliantcustomerservice.com, brillpiantcustomerservice.com, brilpiantcustomerservice.com, brilloiantcustomerservice.com, briloiantcustomerservice.com, brilliantcustomerservice.com, briliantcustomerservice.com, brilliiantcustomerservice.com, briliiantcustomerservice.com, brillkiantcustomerservice.com, brilkiantcustomerservice.com, brillmiantcustomerservice.com, brilmiantcustomerservice.com, brill.iantcustomerservice.com, bril.iantcustomerservice.com, brillantcustomerservice.com, brilliuantcustomerservice.com, brilluantcustomerservice.com, brillijantcustomerservice.com, brilljantcustomerservice.com, brilliantcustomerservice.com, brillantcustomerservice.com, brillilantcustomerservice.com, brilllantcustomerservice.com, brillioantcustomerservice.com, brilloantcustomerservice.com, brilli8antcustomerservice.com, brill8antcustomerservice.com, brilli9antcustomerservice.com, brill9antcustomerservice.com, brilli*antcustomerservice.com, brill*antcustomerservice.com, brillintcustomerservice.com, brilliaqntcustomerservice.com, brilliqntcustomerservice.com, brilliawntcustomerservice.com, brilliwntcustomerservice.com, 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